Privacy policy

  1. Terms

For the purposes of this Privacy Policy, the following terms are used:

‘Personal Data’ or ‘Data’ means any information about a User who is identified or identifiable, directly or indirectly (Data Subject).

‘Processing’ shall mean any operation or sequence of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, sorting, organisation, storage, adaptation or alteration, retrieval, access, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination with other data, restriction, erasure or destruction.

‘The Data Controller’ is UAB Frilux of Lithuania, company code 300132364, registered office at Tilžės g. 227, LT-76200 Šiauliai, Lithuania, which establishes the purposes and means of processing of Your Data as they are defined in this Privacy Policy.

‘Website’ means the website of the Data Controller, whose address is https://www.frilux.eu .

‘You’, ‘Your’ or ‘User’ is a natural or legal person who has visited the Data Controller’s Website and whose Data is processed in accordance with this Privacy Policy.

‘Privacy Policy’ means this Privacy Policy, which sets out the Data Controller’s basic rules for the collection, storage, processing and retention of Personal Data applicable to Users’ use of the Website.

‘Regulation’ means Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which enters into force in the European Union on 25 May 2018 and repeals Directive 95/46/EC.

‘Cookies’ are small text documents with a unique identification number that are transmitted from the Website to the hard drive of the User’s computer in order to allow the Data Controller to distinguish the User’s computer and to see the User’s online activity.

‘Consent’ means a freely given, specific and unambiguous duly informed expression of your will, by means of a statement or unambiguous action, by which you consent to the processing of Personal Data concerning you. For the purposes of this Privacy Policy, the terms mentioned and used below shall be understood as they are defined and explained in the Regulation, which can be accessed by clicking on this link here.

  1. Key information

2.1. This Privacy Policy sets out the terms and conditions for the processing of your Personal Data when using the Data Controller’s Website.

2.2. The terms and conditions set out in this Privacy Policy apply each time you access the content and/or service provided by us.

2.3. We confirm that this Privacy Policy has been prepared and your Personal Data is processed on this Website in accordance with the requirements of the Regulation and the legal acts of the Republic of Lithuania.

2.4. On our Website, we use all technical and administrative safeguards available to us to protect the Data we collect about you from loss, unauthorised use and transfer.

2.5. Please read this Privacy Policy carefully as by using our Website you consent to our use of your Personal Data for the purposes and by the means set out in this Privacy Policy.

  1. Information we collect about you:

3.1. In order to provide our services properly, we collect the following data about you on the Website:

3.1.1. The personal data you provide:

First name;

Last name;

Name of the company;

Place of residence (address);

Telephone number;

E-mail address.

3.1.2. Automatic data collection:

We use cookies on our Website, which also allow us to collect Data that reveals features of the use of our services or automatically generated visit statistics.

3.1.3. Data from third party sources:

We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and link it to other information we receive from or about you. We may also receive information about you from third-party social networking services when you connect to them, for example through your Facebook account.

3.1.4. Additional data:

With your separate Consent, we may also collect and process other, additional Data about you, your device or your use of our Website content or services.

3.2. You may choose not to provide us with certain Data (e.g. information needed to make a request), but in some cases such non-provision of Data may prevent you from using certain features of our Site.

  1. Purpose of use of personal data

4.1. We process the Personal Data about you that you provide and that we collect for the following purposes:

4.1.1. To receive and respond to your requests;

4.1.2. To improve the performance of our Website;

4.1.3. Subject to your separate Consent, for direct marketing purposes, such as sending you a Newsletter, promotional offers and notifications about our promotions or news;

4.1.4. To contact you, answer your questions, share information or send you a newsletter about news and offers if you have subscribed.

  1. Disclosure of personal data

5.1. We undertake not to disclose or transfer your Personal Data to unaffiliated third parties except as follows:

5.1.1. If your separate Consent has been obtained for this transfer of Data;

5.1.2. The transfer of data shall be obligatory upon request to law enforcement authorities in accordance with the procedure established by the legislation of the Republic of Lithuania;

5.1.3. In other cases provided for in the Regulation and in the legal acts of the Republic of Lithuania.

  1. Data storage periods

6.1. The Data Controller undertakes to store the Users’ personal data for the specific period of time specified in the applicable laws and regulations of the Republic of Lithuania and/or in this Privacy Policy, but no longer than is necessary under the applicable laws and regulations of the Republic of Lithuania or under this Privacy Policy for the purposes of achieving the purposes of the processing of Data.

  1. Your rights

7.1. When using our Website as a User, you have the following rights in relation to the processing of your Data:

7.1.1. To know what Personal Data we process and for what purpose;

7.1.2. To request rectification or completion of Personal Data (right to rectification);

7.1.3. To request the transfer of the Data to another controller (right to transfer);

7.1.4. To destroy any Data we hold about you (‘right to be forgotten’);

7.1.5. To request that we restrict the processing of your Personal Data on one of the following legitimate grounds (right of restriction);

7.1.6. To object to the processing of your Personal Data where it is processed or intended to be processed for direct marketing purposes.

7.2. Based on the Personal Data you provide, profiling of your Personal Data for direct marketing may be carried out in order to offer you customised solutions and offers. You may withdraw or object to the processing of your Personal Data by automated processing, including profiling, at any time by contacting us using the contact details provided in this Privacy Policy.

7.3. You have the right to submit any request or instruction related to the processing of your Personal Data to the Data Controller in writing at the contact details (email or postal address) specified in this Privacy Policy.

7.4. Upon receipt of such a request or instruction, the controller shall provide a reply within 30 (thirty) days from the date of the request at the latest, and shall carry out the actions referred to in the request or refuse to carry them out, stating the grounds for refusal. If necessary, the period may be extended by a further two months, depending on the complexity and number of requests. In this case, within 30 (thirty) days from the date of receipt of the request, the Data Controller shall inform the User of such extension, together with the reasons for the delay.

7.5. If the User notices unlawful processing of his/her Data or in the event of a dispute with the Data Controller, he/she shall have the right to apply at any time to the out-of-court dispute resolution authority in Lithuania, the State Data Protection Inspectorate, in accordance with the procedure set out in its website, which is available here.

7.6. The Data Controller may not allow the User to exercise the above-mentioned rights, with the exception of the refusal to consent to the processing of Personal Data by means of direct marketing, and to apply to an out-of-court dispute resolution body in cases where it is necessary to ensure, in the cases provided for by law, the prevention, investigation, and detection of crimes, breaches of professional or official ethics, and the protection of the data subject’s or other persons’ rights and freedoms.

  1. Technical and security measures

8.1. Personal data is protected against loss, unauthorised use and alteration. We have put in place physical and technical measures to protect all the information we collect for the purposes of providing our services. We remind you that while we take reasonable steps to protect your Data, no website, online transaction, computer system or wireless connection is completely secure.

  1. Third party websites, services and products on our websites

10.1. When you use our Website, you may be redirected to websites that are not under our control. We may also allow third party websites or applications to link to our Website. We are not responsible for the privacy policies of such third parties or any content on other websites. We recommend that you read and familiarize yourself with the privacy policies and other legal documents of such countries and websites.

  1. Changes to the Privacy Policy

10.1. The Data Controller may modify this Privacy Policy if necessary.

10.2. The Data Controller recommends that you regularly visit the Data Controller’s Website to find the latest version of the Privacy Policy. The Data Controller may notify you of changes to the Privacy Policy using the contact details provided by you.

  1. Contact details

11.1. If you have any questions regarding this Privacy Policy or your Personal Data, you may contact us at the contact details provided on the Data Controller’s website or by email at info@frilux.eu